Groupon India / Nearbuy — insecure app + unbothered customer care | |
To whomsoever it may concern, I had the worst experience at the hands of the app known as "nearbuy". My phone had got stolen in which my nearbuy account was logged in and transactions were happening from my account and i notified nearbuy about the same but the only solution they came up with was that change your gmail password. Surprisingly, even after you change your gmail account password, the app doesn't log you off when you try to access it. This eventually led to transactions still happening from my account and when i ask for a solution or transfer of my credits to another account or atleast shut this account ; i do not get a affirmative response from their side. This is how much bothered they are about the security of a customer's data and account. Shall never recommend anyone to use this app ever. Highly frustated as well as disappointed. Was this information helpful? | |
Groupon India / NearBuy customer support has been notified about the posted complaint. | |
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Building No. 20, Pushp Vihar Commercial Complex, New Delhi, Delhi, India - 110062
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