[Resolved]  Groupon India / Nearbuy — They cheat in the name of deals..! Pls don't fall prey

Address:Pune, Maharashtra, 411007
Website:www.nearbuy.com

Groupon/nearbuy is a fraud company, they try to market products/services in the name of deals. There is no gain for the consumers, either they provide false promises or cheat by providing incorrect information. Recently i had faced it several times, explaining a couple of deals below for the benefit of consumers.
1. Mainland china deal - the deal was a open voucher for rs.800 which can be bought for rs.400 but very trickily they change the location. When we try to redeem the coupon they cunningly say that this deal was bought for bangalore location and not for pune.
2. Dairy don bogo deal - the merchant asks you to redeem the coupon on you mobile, they say that printing the coupon is not enough. Firstly you need to have a good internet connection on your mobile, luckily i had but there are no options to redeem. All that is mentioned in the deals generally is to take a printout of the coupon but in this case the merchant was so adamant and arragont (Maybe he wanted to deny the deal) and said that i have to redeem it on my mobile and only then he will accept the deal but there was no option to do so. When i asked him to do the say, he confortably denied saying the applications are very complex and he does not understand them.

All i request is not to fall prey, thanks for reading.
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Apr 18, 2016
Complaint marked as Resolved 
The customer care folks contacted me and resolved my problem, I understand they value every customer's relationship. Thanks Groupon/Nearbuy for the resolution.
Groupon India / NearBuy customer support has been notified about the posted complaint.
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Comments

Hi Anthony(anthony.praveen),

Please share your registered email ID with us. So that our team will help you in best possible manner.

Thanks,
Team nearbuy
Really??
Yeah, here you go..
aanthony.[protected]@gmail.com
Hi Anthony(anthony.praveen),

We are getting this checked and will get back to you with an update on this soon.

Thanks,
Team nearbuy
Hi Anthony(anthony.praveen),

We hope your issue has been resolved. Let us know if there is anything else we can help you with.
Have a nice day.

Thanks,
Team nearbuy
I would definitely say you people did a good job, atleast now i understand you value the customer's relationship.
Folks i take back my word on Groupon/Nearbuy it was not their fault but the merchant's ignorances.

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