Gsrtc — Refund // PNR - C52015314 // DOJ[protected]

Website:

gsrtc.in

Seat not alloted to my family members and hence they could not travel in that bus on that day even when the payment was successful. I have sent them almost 10-15 mails in this regard at [protected]@mail1gsrtc.in but all unanswered by them.
Trip details mentioned below:-

From - Gandhinagar
To - Udaipur
Trip Code - 0645MANNDRGJR47
PNR - C52015314
DOJ - 09/05/2022
Vehicle No. - GJ-18-Z-5168
Boarding Point - Gandhinagar Roadways Bus Stand / Station
Class - Gurjarnagri
No. of seats - 2
Conductor no. - [protected] (He has denied saying that seats not confirmed and I will get my money back if paid)

Now this is gonna be last request from my end. After this I am gonna file suit against your company and every person involved because If I had the PNR and all other details then atleast GSRTC must have received the amount. They are not even replying my mails.