Gsrtc — Transaction

I booked ticket on 1/6/2021 but my ticket was not confirmed and not any confirmation massage come from gsrtc but ma money was cut and traction was successful but ticket not and after few hours I booked ticket on gsrtc second time that time transection and ticket both are confirmed so plz give me my first ticket refund bcz any confirmation msg was not come from gsrtc so why my money was cut ?