Had a GTPL broadband connection which was cancelled over a year ago. Despite this, GTPL repeatedly called me asking to recharge an inactive line. No router was installed at my address, no service was provided, and my usage record correctly showed **0 MB** for months.
Recently, after a so‑called “shifting” process, my account suddenly displayed **false data usage** — even for periods when no router was present and no recharge was made. This clearly indicates either internal misuse or fraudulent logging of data under my customer ID.
I have proof in the form of:
- Screenshots showing **0 MB usage** before relocation
- Screenshots showing **sudden false usage** later
- Payment records and call logs from GTPL repeatedly asking me to recharge an inactive line
This is a serious case of **fraudulent billing, false data reporting, and deficiency of service**. I have already filed a complaint with the **National Consumer Helpline (NCH)** and considering to initiate legal action.
GTPL must provide a full technical explanation, reverse all false charges, and compensate customers for harassment and misrepresentation. Was this information helpful? | 
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