1) I was traveling on gsrtc bus Veraval to Gandhinagar on 24/06/2021. Bus number was GJ-18-Z-2038. My pick up point was Junagadh. I had my luggage with one mango box and wight of total luggage was also less than 20 kgs. Even so the bus conductor taken extra charge of the box. Can he take it??
2) Facilities were poor. Window of my seat was not open, seat was not clean, etc..
3) The bus conductor behaviour was not good.
Hope you take action...
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