Gujarat State Road Transport Corporation [Gsrtc] — allocation of seats in the bus not as per passengers choice..

Address:	Ahmedabad, Gujarat
Website:	gsrtc.in

I dipak tiwari, travelled from ahmedabad central bus stand to baroda central bus stand by ahmedabad - baroda intercity express. The procedure for getting ticket to board in intercity express is to line up in a queue in front of the counter (Near volvo counter) at the platform and get the ticket. Today queue for the same (About 4:45 pm) was so long that by the time my turn came there were no room in the bus so i had to wait for the next bus. Next bus for baroda arrived at the platform and i got the ticket and allotted seat no 4 which is a middle seat at first row. The person at platform counter was doing allotment of seats serial wise just for his own convenience so that it would be easy for him to count the number of seats allotted. I think such allotment of seats is certainly creating dissatisfaction among passengers. For example, in my case i was allotted seat number 4 but i had occupied seat number 32 which was a window seat but later on a gentle lady insisted me to vacate the seat as seat number 32 was allotted to her. I vacated the seat and sat on my allocated seat i. E 4. Therefore, even if you book your ticket at first, seats are not going to be allotted as per your choice which is totally unfair. Also if some one is traveling with his or her family it won’t be sure that all the members of the family will sit together. The journey from ahmedabad to baroda is of 2:20 hours. Since gujarat state road transport corporation (Gsrtc) is a public transport service, the allocation of seats as per passenger’s choice (On first come first serve basis) should be strongly considered which will maintain harmony among passengers traveling by bus. My mobile number is [protected].