Gujarat State Road Transport Corporation [GSRTC] — booked gurjarnagri bus ticket and bus come regular express bus - petlad to somnath

Address:

2 SILVER PARK INDIRA NAGER, Kheda, Gujarat, 387002

Dear sir
I have booked gurjarnagri bus tkt dt. 28/09/2019 & 4.10.019 travel from nadiad to rajkot. But both date regular express bus - petlad to somnath came. Please note that we have paid more amount for gurjarnagri bus traveling. The tkt cost of express bus is less then gurjarnagri bus. We are paying gurjarnagri more cost for better and comfortable traveling.

I have talk with bus driver and conductor regarding this, also inform nadiad bus office in-charge, but both says that this is not their hand.

This express petlad to somnath (Nadiad departure time: 06:35 hrs.) is ruining last 15 days instead of gurjarnagri bus. Travelers are paying more.

Please not that why we pay more, if we have not given proper service as per given schedule bus class and standards..

Please advise, are you going to give us refund on my more payment because of non standers express bus instead of gurjarnagri bus.

Please provide refund for the same.

Suresh
Mo. +91 [protected]