Gujarat State Road Transport Corporation [Gsrtc] — Bus bypassing the route

This is to bring to your notice that "VAPI-CHANASMA bus" GSRTC has SURAT as one of its stop. But the bus driver is bypassing surat inspite of having passenger of SURAT. he is saying in this diwali traffic, I will not take bus inside SURAT. He is saying that SURAT passenger will have to drop on highway . This is very wrong as highway is 15 km away from central bus station . Now you cant do anything as bus will arrive surat i just 1 hr, and you will read my message after all incident has taken place. And many passengers are waiting in surat central bus station for this bus. BUT they dont know that this GSRTC bus will not arrive in surat station. GSRTC DOESNT FULFILL COMPLETE PASSENGER SERVICES. EVERYONE NEW PROBLEMS ARISES. GSRTC WAS HAVING PROBLEM, HAVE PROBLEM AND WILL HAVE PROBLEM . GSRTC WILL NEVER CORRECT ITSELF. thank you.