Gujarat State Road Transport Corporation [Gsrtc] — bus got cancelled but no refund.

Address:

Ahmedabad, Gujarat, 380055

Hi,

I booked tickets to travel on 10/08/2019, from ahmedabad to paliyad in bus (Ahmedabad to jusdan), that bus got delayed 3-4 hours and after it canceld according my knowledge, due to that i have to travel from another bus service... Now when i try to cancel my ticket it's ot allowing me to cancel.. I try to call customer care also but there is no response from there side.
Pnx number :g28930550
Ticket from :ahmedabad to paliyad
2 pesenger..