Gujarat State Road Transport Corporation [GSRTC] — bus late and no such facilities within the bus

I have travelled from vapi to baroda in bus no. GJ 07 YZ 7159 on 10/07/2019 which is Volvo Sleeper bus from Mumbai Mulund to Bhuj.
First of all, the bus time from vapi bus stand is 19:50 and bus came to stand at 21:00, which is late by more than an hour.

Second,
Mobile charging plugs were not working, while I asked to driver to switch on the plug, he denied to switch on and giving the Reason that all plugs have short circuited.

So this is not a worthy ride. Kindly resolve this issues.