Gujarat State Road Transport Corporation [Gsrtc] — bus name changed and improper reservation chart

Address:	Vadodara, Gujarat
Website:	www.gsrtc.in

On 18th october, i have booked ticket online in baroda - junagadh bus at seat no 3 from vadodara to go to rajkot and this bus is replaced by vaghodiya - junagadh. After bus is departed conductor says that my name is not showing on reservation chart. So i have came back to bus depot and asked in inquiry about bus so they said that bus is departed and vadodara - junagadh is replaced by vaghodiya - junagadh so i said that reservation chart is not showing my name so they said that you had to came here before bus departed for confirmation. I am not responsible for any other confirmation process after booking the ticket. I have booked ticket online from www.gsrtc.in and i want refund of my ticket. This shows the lack of communication in management that they even can’t prepare proper reservation chart and this was my worst experience with gsrtc. Person in inquiry is not responding correctly many times. Ticket pnrno: g17051598