Gujarat State Road Transport Corporation [Gsrtc] — Bus not reaching at Starting point

A bus from Vav to Ahmedabad is scheduled at 17:00 which did not come at Starting point Vav (Banaskantha) and directly went from Tharad to Ahmedabad. I was waiting for it at Vav. My time was wasted and could not reach the end station in time. If any issue then please don't show bus on gsrtc site. Who is responsible for this issue.
Day by day GSRTC is going worse.