Gujarat State Road Transport Corporation [Gsrtc] — Bus timing 16:00 but bus arrived 17:30 on date 17/02/2021

Bus trip code is 1600DIUPANSS30
Bus departure time is 16:00 but bus is not arrived in Diu till 17:30.
I called una bus depo manager and he was tell bus arrived una at 2:25.
Depo manager gave conducter cell no. But conducter cell no switch off.

Whats responsible for this type of discomfort ?
Pleas do necessary action
Thank you
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    Gujarat State Road Transport Corporation [GSRTC] Phone
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