Gujarat State Road Transport Corporation [GSRTC] — Bus were not on a time

Website:

wwww.gsrtc.com

Respected sir,
I was conoformed my advance registration in bus name Surat to Gondal on date 21/08/2021 from Baroda central bus stand.
The time of that bus is 8:45 AM o'clock on Baroda central bus stand depot. That bus is always not on time & today also that bus was reach 20 min.before a actual time. As I was registered passenger, the conductor has responsibility to call the passenger as he/she should not come on time but conductor doesn't follow them & because of that I missed my bus because of his mistake. So for that I was face a problems. As I was inquire for that bus at baroda depo, sir wasn't gave us proper answer & he continue said bus is not come still It's time is near about but in actual bus was leave the station before a time.
So I want that you take a strict action on above mention bus & on conductor also. Hope you follow my complaint & solve it.
Thanking you!