Gujarat State Road Transport Corporation [Gsrtc] — complain for giving ticket of wrong bus

I drashtant tanna had booked my ticket for travelling from vadodara to rajkot on thursday night i told the person who was booking advance tickets of the bus, i told him to book my ticket in surat-jamnagar sleeper bus, i told the person twice to give me ticket in that bus only but instead he gave me ticket in surat - rajkot bus of the same day and when i entered surat - jamnagar bus i was told by the conductor that that ticket was of surat rajkot bus which had left vadodara 30 mins before in front of my eyes when i went to inquiry counter and i requested them to exchange my ticket in the next bus they told me that's your problem than i requested the conductor of next bus he took me inside bus and told me to sit on the floor as all seats were reserved i requested him to replace my ticket with ticket with the ticket of that bus but he said no and told me to take a new ticket of that bus. And i took thàt this was because of the mistake of person sitting at advance booking window i paid 405 rs and suffer a lot in finding bus as all buses were packed so i request to refund my 200 rs of the previous ticket because rs 200 is quite a big amount for me and it was not at all my mistake i have both the tickets with me if you want it than i can send them.