Gujarat State Road Transport Corporation [GSRTC] — Complaint against conductor

I was traveling in gsrtc bus which met with an accident. So I stopped another bus to travel and complete my journey. So the new bus conductor asking me report of the old bus . At that time old bus conductor is busy with an accident and he can't capable to give me report . And new bus conductor doesn't allow me to travel in the bus . And he gave me another ticket for my journey.
Old bus number : palitana depo
New bus number : (Rude conductor) - amrelo division: GJ 18 7851
I have attached the bus ticket of new and old bus .
Please take an action toward the conductor. And the taking report is responsibility of him not consumer .
He is public servant but acting as a owner of the bus .