Gujarat State Road Transport Corporation [Gsrtc] — Conductor and bus driver refused to give me a sit in volvo bus

Bus route : vadodara to Rajkot
Type of bus : volvo gsrtc
Depot : Nadiad
Time to arrive at Nadiad depot is 2:45 pm
When i asked the driver about give a seat they refused to give though there is a many seats are available and they behave rudely and say do whatever you can do,
Please i want to know the reason about such issue
Is this bus is a private bus of them??
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    Gujarat State Road Transport Corporation [GSRTC] Phone
    +91 80 2676 7702
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    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
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