Gujarat State Road Transport Corporation [GSRTC] — Curtains , cleanliness and rude replies from government servants

Please insert curtains on the bus now because ladies on single seat and couples on double seat feels uncomfortable in sleeper bus in night travel. Also keep the seats and curtains clean. when i ask the conductor or driver about cleanliness of seat and curtains, his always reply is, we r not responsible for this, don't complain this about to me in rude manner.. i think driver and conductors forgetting that their salaries is coming from the pessangers only, if pessangers stops travelling in government bus, loss will bear by government, government servents nevertheless think about it . Reason for rude replies from drivers and conductors is that, they know their salaries will anyhow credited whether their is loss or profit to the government.
Humble request to department please think for middle class families also who regularly travells in s.t sleeper, who can't afford s.t volvo facilities.
It is the only negligence of government who promotes privatization.
Another reason for their rude replies is they very well know that illiterate people don't know how to complain regarding.