Gujarat State Road Transport Corporation [Gsrtc] — delaying buses from una to ahmedabad

Address:

Bhavnagar Road, Una, Near Harbhole Hotel, Junagadh, Gujarat, 362560

I am traveling from una to ahmedabad. I have booked online ticket through gsrtc site showing time 07:45 to 16 : 00. When i asked the driver, on what time the bus will reach at ahmedabad, he replied 'almost three hour late'. I immediately de-board the bus despite online book and book volvo from mahuva to ahmedabad. I again asked the conductor and he replied that bus will reach at 6 pm, about two hour late. My onward journey is from ahmedabad by train is at 17 : 30 hour today and i'm going to miss it. Please tell me that who will be responsible for harassing me. A huge lose of my important task, my train tickets and also bus tickets