Gujarat State Road Transport Corporation [Gsrtc] — Denied to allot reserved seat

Dear sir

Today i ms payal bodat, traveling from ahmedabad to modasa, reserved seat from gita mandir, ahmedabad to modasa as there is no available pick up point at naroda in online portal.
When i departure from naroda, your conductor has denied to allot my reserved seat no 20 and same allotted to another passenger.
He has guided that if you missed your pick up point, you are not eligible to get seat. Even i have phoned also on the given number but my call has not been entertained.

Kindly expledate and give your guidance.

Thank you

Regards,

Payal bodat
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