Gujarat State Road Transport Corporation [Gsrtc] — didn't refund of cancelled ticket

Address:

380051

I booked online ticket from mata na madh to ahmedabad in mata na madh - iscon cross road sl - us on dated 04/01/2020. But any reason bus not came at station. All passenger are awaited and shifted to express another bus. No any prior information of cancellation. I want to cancelle and refumd for the same but in my account there are no option of cancellation of ticket.

Please cencelled for the same and refund as soon as possible
Details:
*gsrtc m-ticket*
Gandhidham to ahmedabad iscon cross road x
Name:payal thakkar
Tripcode:1915mdvbrdslp30
Pnrno/ob:g32586818, gs10301974 doj:[protected], :22:30:00, sleeperseatno: 4boardingpt:gandhidhamtxn pass:b27ucmwa carry id during jrny. T&c apply.