Gujarat State Road Transport Corporation [GSRTC] — drivers drive in brts lane and not picking up passengers from road side

Address:	Surat, Gujarat, 394210
Website:	gsrtc.in

Everyday at unn cross road, unn, surat passengers waiting for bus on road side, but drivers drive through brts lane specially made for brts bus in surat and does not even notice passengers waiving hands towerds them from road side.

Brts route is situated in middle of the road and it is only for brts bus. Gsrtc bus should be on reguler road as passengers are waiting for it at road side. But just to avoid some traffic and reach there destination asap, drivers drive in brts route and completely ignore passengers standing at road side. However buses are empty and still drivers does not notice passengers.