Gujarat State Road Transport Corporation [Gsrtc] — fare refund

Address:

Vadodara, Gujarat, 390010

I booked my ticket online on gsrtc website (Pnr - g[protected] my bus was scheduled at 5:30 p. M. From baroda, and i reached the station around 5:10 p. M..
The bus was supposed to come at platform 6, 7 or 8 and i was waiting near that station, also to confirm whether bus will come here only i asked at the inquiry counter several times and he replied that it will come there only at scheduled time.
However at 5:40 i got to know that the bus had already left and it didn't stop at any of the mentioned three platforms where i was waiting. Also the bus conducted didn't bother to contact once.
So i request your interruption here and i want refund for my ticket for the inconvenience caused.