Gujarat State Road Transport Corporation [Gsrtc] — for cancelled and refund

Dear

I booked online ticket nasik to ahmedabad on dated 9/12/2018. But any reason bus not came at station. All passenger are awaited and shifted to express another bus. No any prior information of cancellation. I want to cancelle and refumd for the same but in my account there are no option of cancellation of ticket.

Please cencelled for the same and refund as soon as possible
Detailks:
Pnr number: g23752749
Date of journey: 09/12/2018
Service start point: shirdi
Passenger start point :nasik
Time of departure: 16:50 hrs

Platform number:
Class of service: express
Pickup point : nasik
Service end point:himatnagar

Passenger end point: ahmedabad central busstand

Trip code: 1500shrdhmtexp5

No. Of seats: 1
Seat no/s: 21