Gujarat State Road Transport Corporation [GSRTC] — im complaining about delay of ac bus service

I ashka vyas, traveled in gsrtc ac bus on 10/07/2019 from ahmedabad to palanpur at 18:00 hours. The bus supposed to reach palanpur at 21:30 instead of that it reached at 22:30. Thus it reached palanpur 1 hour late. The reasons for delay are:
1. Bus started from geetamandir central bus stand at 18:20 instead of 18:00
2. It takes lot of time for conductors to give tickets and conductors are not traveling so bus has to wait for them to finish their work.
3. Bus also stops at several locations which are not part of this service (It took 3 stops in siddhapur)
4. Longer stops (Mahesana 10-15 mins, unjha 10 mins).

I request you to take actions on it. We pay extra money for this service to reach on time with good facilities. And when bus takes longer time it uses extra fuel and energy.