Gujarat State Road Transport Corporation [Gsrtc] — Less frequency of busses and irregular timing of buses.

Dear Sir,

I am CA Siddhi Shah. Before Covid, there were 4 Metrolink available on our route and After Covid we are having only 2.I am writing this to bring to your kind notice that the buses plying on Rajpipla to Kirti(Vadodara) are insufficient. The Office-goers, students and other workers have to wait for half an hour to get a bus from Kirti.

The other issue is we are not getting the busses in evening. Generally, the office timings are from 9:00 A.M to 6:00 P.M. After offiice we, around 50 people, require 10-15 minutes to reach kirti. We have 2 busses during that time, metrolink and intercity. Metrolink is scheduled at 6:00 P.M. so we all are not able to catch it. And the one is intercity at 6:30 P.M from depot which is the most irregular bus. Sometimes it doesn't arrive and is always around 45 minutes late. Being a female, I feel so unsecure standing there for buses. We all are suffering a lot due to this.So I request you to please keep a metrolink at 6:30 P.M from kirti.

I, therefore, request you to introduce some more buses on this route. Hope that you will get our isses addressed soon. Also attaching some proof for your reference.

Thanking you.

You’re sincerely,
CA Siddhi Shah.
Was this information helpful?
No (0)
Yes (0)
Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
Sep 05, 2022
Updated by Siddhishah12
Timing has been made at 6:20PM but the bus is not coming as per the schedule.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Gujarat State Road Transport Corporation [GSRTC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    4390
    Pending
    0
    Resolved
    186
    Gujarat State Road Transport Corporation [GSRTC] Phone
    +91 80 2676 7702
    Gujarat State Road Transport Corporation [GSRTC] Address
    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
    View all Gujarat State Road Transport Corporation [GSRTC] contact information