Gujarat State Road Transport Corporation [GSRTC] — Misbehavior & oppose to rules

Respected sir,
I travel daily from manavadar to junagadh by way of ST bus in medium of passenger pass

Today on of the staff conductor from bantva depo did misbehavior with us and also oppose to rules of sitting capacity in today's covid-19 pandemic situation. He has not taken me into bus inspite of 1 capacity is available in bus

So, plz as early as possible take action against this complaint by me.
I attached here 1 proof here which is proof of this matter
Bus number : GJ18-2667

Thanks.
From : Manavadar (gujarat)
Passenger