Gujarat State Road Transport Corporation [GSRTC] — my reservation has been cancelled due to bus strike. please start my refund process as early as possible.

Pnr number : g25290959
Date of journey : [protected]
Service start place : surat
Service end place : palanpur
Journey from : surat
Journey to : palanpur central busstand
Boarding point : surat

Class : sleeper
Departure time : 9:00 pm
Trip code : gsrtc:1945nvsplnsl30:1831:2:1234:[protected]
No. Of seats : 2 (Adults=2; children=0)
Seats no/s : 5, 6
Passenger details
Name age adult/ child gender
Sumatilal modi 51 a m
Pratima modi 50 a f
Total fare details
Total chargable amount : 512
I have already complained twice... And its been 2 month... I haven't got my refund yet.
My bus was cancelled due to busstrike. So please start my refund process as early as possible.