Gujarat State Road Transport Corporation [Gsrtc] — Not give refund

I booked two tickets on 2-7-22
Journey date3-7-22
Reference no-GS22004139
GS22003975 but no allowe pnr no
And tickets. Amount credited
UPI reference 1-no[protected]
[protected]
It is not justifiable.
Online GSRTC web application for refund tickets not generate.
Costomer care not responding.
No listening complaint
Mo-[protected]
[protected]@gmail.com