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Gujarat State Road Transport Corporation [GSRTC]

Gujarat State Road Transport Corporation [Gsrtc] — Online booking refund problem

On 9/5/22 i try to book a ticket from Ahmedabad adalaj cross road to unjha for traveling on 10/5/22. I try to book a ticket for 2 time by using official app of GSRTC app. Both the time my money is deducted but I didn't get any confirmation of ticket massage via sms or mail.
I even try to call helpdesk of GSRTC but no one is receiving call. Then I try mr Joshi number who is incharge of this online booking problem he talked with me in very bad way and said I can't help you in thai matter I am busy and cut the call.
So try again his number but he is not receiving any call of mine ...
How can I get my refund back the total amount of refund is 188 rs
Kindly help on this matter
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    Gujarat State Road Transport Corporation [GSRTC] Phone
    +91 80 2676 7702
    Gujarat State Road Transport Corporation [GSRTC] Address
    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
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