Gujarat State Road Transport Corporation [Gsrtc] — paid rs for volvo ticket and seat is already allocated to other person

Address:

Vadodara, Gujarat, 390023

Gsrtc providing pathetic service to their customers. Today i bought ticket of volvo from vadodara central bus-stand for vadodara to ahmedabad. The ticket counter person who is booking ticket is not aware that which seats were already booked online. He gave me ticket for seat no. 7. I booked ticket in 30 minutes advance. After boarding of the bus i came to know that the same seat was already booked by another person in advance online. When i go back to the ticket counter person and explained this situation. He told me that he will provide another seat instead of 7 no. But when i boarded bus, total bus is full with booking hence they gave me seat next to driver which is conductor seat. I paid money for the full ac seat but what i got is whithout push back non ac seat.

Gsrtc has to refund 75% of my booking amount.