Gujarat State Road Transport Corporation [Gsrtc] — Passenger pick up

Address:

Gujarat

Hi. I am a gsrtc passenger having monthly pass to travel from navsari to surat daily. Today on 6th August, 2022 at 9:20 am I have entered in the navsari central bus depo, a gsrtc bus valsad-dholka just leaving the depo. The bus was in the compound of bus stand and not running. I have waved my hand to bus driver to get into the bus and he was seeing me. But still he didn't stop and start leaving the depo. Bus was having not more than 20 passengers in it. My question is, what is the value of customers for gsrtc. GSRTC not interested to serve us? Or earning too much beyond expectations? Same incident happened few days before also with the same bus. Why drivers and conductors of the bus not showing interest to pick the customers when the bus is in not out of the bus stations? I need a quick prompt actions to be taken by the top management of gsrtc in this matter.