Gujarat State Road Transport Corporation [GSRTC] — payment done but ticket not provided

I booked a ticket for ahmedabad-bhuj on 15th november and the payment was done but ticket was not provided. Ticket reference number is gs6839655. Payment was deducted from my punjab national bank account named prasen joshi but booking was not confirmed. Please help me with this i would like my refund of rs. 313/-. Booking was done on bus ahmedabad central bus stand - mata na madh. Please provide me my refund. Thank you!
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    Gujarat State Road Transport Corporation [GSRTC] Phone
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    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
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