[Resolved]  Gujarat State Road Transport Corporation [Gsrtc] — payment successful but ticket not booked & no information provided

Booked online ticket from gsrtc.in, payment was successful (Money deducted) but after that site was hung and no confirmation provided by the online site.
Journey date:27.01.2019 (Today)
Gsrtc reference no. Gs7376584
Internet banking payment reference no. Igafgtolc8 (Sbi), time of payment: 00:24 am on 27.01.2019
Bus: surat to jalore (1700srtzlrslp15)
The gsrtc has not provided any email address where one can raise his complain. I am unable to do so. So response is given on phone by gsrtc customer care phone.
Please help me to resolve my problem.