Gujarat State Road Transport Corporation [GSRTC] — Poor service from GSRTC Volvo

Today i booked ticket from ahemdabad to surat in GSRTC volvo PNR No.G[protected], Bus was breakdown near paldi they took to much time to change another bus and bus was delayed already by an hour. Even after that bus was halted for an half an hour in intermediate station like vadodara central and makarpura also. they even didn't try to reach out customers as per schedule given time.