Gujarat State Road Transport Corporation [GSRTC] — Refund Complaint GSRTC

I had booked ticket on 31st March from bhuj to ahmedabad. The amount for the ticket that was 537 was deducted from my account and I had not received the ticket. According to the policy of the GSRTC the refund can be done from 7 to 90 days . But it had been more than 3 months and I have not received the refund for the failure of transaction. And no reply from the customer service and not responding the calls.I am attaching the photo of amount that had been deducted for reference

So I request you to look in this matter