Gujarat State Road Transport Corporation [GSRTC]

Gujarat State Road Transport Corporation [Gsrtc] — Refund for the bus that didn't arrive although i had the reservation

Arnav Kaushik Sharma

from Ahmedabad, Gujarat

Address:	Vadodara, Gujarat, 390008
Website:	www.gsrtc.in

I booked 2 e-tickets for journey from vadodara to gandhinagar on 15/01/2017.
But the bus didn't arrive at the vadodara central bus stand. When i inquired about the bus, the inquiry staff didn't respond at first and then they said that the bus wasn't going to come. No consideration of the ticket booking was taken into account and i had to travel by the bus which was to depart at 20:00 hrs, for which i had to pay again.

Details of the cancelled bus are -

Trip code - 1400kkrpgndexp5
Via route - mnd ank brd abd
Dept. Time (At passen. Origin point) - 18:25
Service start point - kakrapar col, surat
Destination - gandhinagar

E-ticket details -

* gsrtc m-ticket * vadodara central bus stand to gandhinagar psngrname arnav kaushik sharma tripcode 1400kkrpgndexp5
Pnrno : g14267224
Jnydate : 15/01/2017
Deptime : 18:25hrs
Seatno (S) : 19, 20
Class : express
Boardingpt : baroda central bus station

Was this information helpful?

No (0)

Yes (0)

Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.

Jan 15, 2017

Updated by Arnav Kaushik Sharma I want the money used to book these tickets to be refunded, as soon as possible.