Gujarat State Road Transport Corporation [GSRTC] — Refund not received for tickets cancelled one month ago

Address:Ahmedabad

I had cancelled my tickets on 6 Jun 2022. today it is 3 July 2022 and still i have not received refund for the cancellations done one month ago. During this one month i have raised online complaint through their website three times yet when i submit complain they only mention that your complaint has been submitted and customer care will contact you. I did not receive any ticket number or confirmation email/sms. i also tried calling their customer care center two times and both the times they cut the call after listening to my issue and was not provided a resolution. below are the booking details:
PNR numbers: G52738100 & G52738818 OB numbers: GS20888843 & GS20889297
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Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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    Gujarat State Road Transport Corporation [GSRTC] Phone
    +91 80 2676 7702
    Gujarat State Road Transport Corporation [GSRTC] Address
    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
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