Gujarat State Road Transport Corporation [Gsrtc] — refund of cancelled bus.

Address:

Ahmedabad, Gujarat

This is to inform you that due to some circumstances the sleeper bus got cancelled and a gurjarnagri bus was alloted for the journey. So i was issued a ticket for the same. I was assured to get refund of the sleeper ticket, but still the amount has not been credited to my account. I have given all the required information but there is no response from your side and the amount has still not been credited. It has been 7 months.
The following are the credentials of my two booked tickets.
Pnr no 1: g22314239
Pnr no 2: g22345728
Trip code: 1730msnkyvrnp15
Reason: sleeper bus was cancelled.
Booking date: 07/10/2018
08/10/2018
Journey date: 09/10/2018
Journey from: ahmedabad central busstand
Journey to: koyava rjl (Kovaya)
Ob reference no.: gs6507503

Name: ujjwal shrivastav (Seat no. 9)
Barad rajdeep pratapsinh (Seat no. 15)
Refund amount: ₹586