Gujarat State Road Transport Corporation [Gsrtc] — request for refund

Address:Vadodara, Gujarat, 390011
Website:www.gsrtc.in

Dear sir,
I had book 5 tickets from vadodara to ahmadabad ranip on 20 dec 2017

Booking detail

Pnr number - g18078875
Ob ref - gs4811384
Trip code - 1615srtrdnexp51
Bus no gj18 - 9906
Journey from - vadodara central bus stop departure time - 19.30
Journey to - ahmadabad ranip
No of seats - 5
Services from - surat centeral bus stand
Services to - radhanpur

We reached before time at central bus station 18.40
We wait for bus till 20.30 but the bus was not came.
I requested the inquiry counter person to sing and stamp on my e tickets to travel in other bus but he refused to do that.

We booked tickets because i have infant and one 5 year old kid
So i don't want to be inconvenience or any rush for tickets.

The inquiry cabin person was not supportive and i had faced so very stress to finding another bus.

Finally i purchased and travel to ahmadabad.

Here, i am requesting you refund my booking amount rs. 483/-

You can crosscheck the same with central bus station vadodara for arrival timing of bus.

Thank you,

Zarna vyas
[protected]
D-10, pujan ternament, near darbar chokdi, manjalpur, vadodara.
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Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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Comments

Conductor is not properly to talk with my parents his such a bed word use n dont stop the bus at bus stand in gandhinagar pathika aashram - GJ 18 Y 7562
On Date 20/12/2017 6:45 bus No. gj 18 y 9603 vadnagar depot bus could not stopped on ch -0 Gandhinagar stand so please with requested the bus has stop on stand ch-0 properly on everyday Schedule.
Tanks & Regard,
I have booked tickets for 13/11/2017 & 27/11/2017 seated were not blocked & about was debited from my account .Please Check & proceed for refund

I had just done my operation and your driver and conductor misbehave with arrogant voice and rudely talk with everyone. I told him to about dickey ( luggage box) then he told me that it's not open. Also bus is very poor condition.
No clean. Window is in poor condition. And travelling in night.

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    Gujarat State Road Transport Corporation [GSRTC] Phone
    +91 80 2676 7702
    Gujarat State Road Transport Corporation [GSRTC] Address
    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
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