Gujarat State Road Transport Corporation [GSRTC] — Rude and inappropriate behaviour by bus conductor

Address:

B-303, Saffron basic, Khodiyar nagar,New Karelibaug, Saffron basic

GSRTC: PNR:G54122293, DOJ:24/06/2022, Pickup Point:BARODA, Time:18:15, Crew No: [protected], GJ-18-Z-2036.Track :https://gsrtc.in/vehcleStatus/currentStatusForTTH.php?pnrNo=G54122293
I have booked a ticket as above.
I have selected pick-up point at Baroda central bus stop but I informed conductor to pick me up from Dumad chokdi which is on the way of bus route.
Initially he agreed but at time of boarding he become rude. He insulted me and come to point to fight with me.

This is not appropriate behaviour, I am not happy with how conductor treated with passengers.

I request to take some necessary action and this.

Hoping to see some quick action.