Gujarat State Road Transport Corporation [Gsrtc] — rude behavior with passenger

My parents with my 2 daughters are traveled today morning from palitana to ahmedabad by bus no. Gj-18-z-4964.

In that bus there was a female doing job as a bus conductor. My father gave ticket amount more by only 6 rupees.

My father also told her that he will give more 4 rupees & you give to him 10 rupees due to non availability of change. But she did not give 6 rupees return to my father till iscon temple, ahmedabad bus stop.

Once iscon bus stop has came my father asked for 6 rupees, then she did not stop bus at iscon bus stop & went at next bus stop at jodhpur char rasta. Then after she gave 6 rupees to my father.

Mainly her intention was that she do not want to give 6 rupees so that she did this type of rude behavior with my father.

My request is why she did not stop bus at iscon bus stop ??