Gujarat State Road Transport Corporation [Gsrtc] — seat was extremely dirty and there was nothing to clean

My wife kesharbhen was traveling by st bus gj18 z 1856 on 23rd october from planpur to surat on the bus from deesa navsari sleeper by birth no 3.
When she reached her seat. The seat was so dirty so the passenger can't travel without cleaning.
I brought it to the notice conductor, he refused rudely to attend complaint. Saying that he is a conductor, not cleaner. It was a very unfortunate experience on my side that even he was unable to provide cleaning cloth etc
I demand to take appropriate action to the responsible person and inform me