Gujarat State Road Transport Corporation [GSRTC] — The bus arrived early and did not pick up on time, so our booked bus could not go from Vadodara to Dharampur, so return our money.

Booked from Bhavnagar to Dharampur bus number GJ-18-Z-3210 to go from Vadodara to Dharampur on 3/07/2022. Whose PRN no G 54497824 time was 22:45 pm. The early departure had created a serious situation during the night for us to go to Dharampur. The master had no phone functions. In the meanwhile we reported to the Vadodara control room but we got a dissatisfied reply. In the control room, they demanded that we contact the driver or the master, but they did not respond. And finally says the brother of a control rum. "Do what you have to do, nothing will happen here, " was the reply. After which the situation was created to travel in another bus at self cost. So please return our money.