Gujarat State Road Transport Corporation [Gsrtc] — ticket is not booked but amount is deducted and had not received refund even after 45 days

I have tried to book two tickets on 11 january from gsrtc website but my ticket is not booked and amount is deducted from my account and i still did not get any refund from gsrtc.
My ticket booking is saying success as i viewed in booking history but the seat no. Is not showing. Please find the attachment print of both the tickets.
It is already been 45 days since booking. So, please issue me the refund.
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Gujarat State Road Transport Corporation [GSRTC] customer support has been notified about the posted complaint.
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I had booked 2 tickets online
*GSRTC m-Ticket*DHANDHUKA to VADODARA CENTRAL BUS STAND
My TripCode: 0800DHKDBHLEX51
My PNRNo: G25199721
DOJ: 21/02/2019 DepTime: 08:00Hrs SeatNo: 9, 10 Class: GURJARNAGRI BoardingPt: DHANDHUKA

I request you to return my Rs. 248.00 as all buses are stop due to strike and we are suffering here
Dear sir,

I'm traveling at today from AMD to Mehsana, i don't aware of bus roots so, when I'm going at enquire office the enquiry office not get good answers.

They all are simply seat and enjoying, the enquiry office is behind 20 to 21 bus stop no at Gitanandir.

I requesting you to please take this call and do needfull about this topic.

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    Gujarat State Road Transport Corporation [GSRTC] Phone
    +91 80 2676 7702
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    Central Office, C/O Central Workshop GSRTC, Naroda, Gujarat, India - 380001
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