Gujarat State Road Transport Corporation [Gsrtc] — To Get refund

Address:

10, nilgiri terrace, under harinagar bridge, Gotri road, Vadodara - 390021

Yesterday night i.e. date : 29/03/2021 - 10:05PM i have tried to book ticket for volvo bus from vadodara to ahmedabad at first time i have proceed with netbanking and Rs.218 deducted from my account my bank's transaction reference no. is BILLDESKVYBK[protected] and immidiate after that GSRTC's page was stopped my login and no ticket generated or no SMS received
after that second time i have same transaction done by my Debit card and got succeed to book ticket
but still i didn't received refund of Rs.218 in my account
please do the needful and give refund of my transaction
Regards,
Nishad Kela
Mo.# [protected]