Gujarat State Road Transport Corporation [Gsrtc] — to refund our money

Pnr no. - g16928421
Ob reference no.: gs4324676
Seat no. - 19, 20, 21, 22

I have booked 4 seat for baroda to shirdi on 3/10/2017. The booking has been done online and payment is already done by online payment.
We have to go on 18/10/2017, when we reached bus stop they said for the reason of strick at maharashtra no bus is going to shirdi, but our payment has been done.
So we want our money back.
Other details are in this attachment, the pick of ticket.
Thank you,
Wish you will refund our money as soon as possible