Gujarat State Road Transport Corporation [Gsrtc] — To take Back Refund of Online bus Ticket Failure transaction

Address:

Navsari, Gujarat

Dear sir,
I booked ticket for my sister on the eve of Rakshabnadhan through GSRTC website, I booked two times ticket for the trip of Navsari to Dhandhuka on 09 th of August & 10 th August 2022, But unfortunately my payment was cut down and ticket was not confirmed, Than I booked ticket through physical mode on Navsari Depo. and also I booked ticket for my family group to came Dhandhuka to Navsari on 18 th August 2022 and same problem faced during this process. and I contacted Navsari Depo for claiming refund but they told that was transferers within 7 to 21 days, But after completion of 1 MONTH yet my refund was not giving by GSRTC.
So. Please do needful.