Gujarat State Road Transport Corporation [Gsrtc] — unavailability of jack or support equipment during break down

Address:

370465

Hi,
While travelling in gst bus gj 18 z 0140, mandvi to jamnagar, we had a tyre puncture. However there was no equipment in the bus to replace tyre e. G tyre jack. When asked the conductor he said if they are lucky they are provided with spare tyre. However it is shocking that he had to call up the depo to get the jack and such basic necessities when such things should be present in the bus by default. There were small kids and ladies in the bus. They had wait for almost 2-3 hours to get the tyre changed. I am a proud nri gujarati who prefers travelling in our state transport ratger than using personal car which i can very well afford. However such incidents raise my doubts and trust on our institution. Please take a note of this to avoid happening.